Mobile App Terms & Conditions and EULA


Last modified: October 20, 2022

Thank you for using the Grow Sciences mobile application and services (the “App”), developed by Proxima C, LLC, dba Grow Sciences (“Company” or “We”). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with or use this App. By downloading, registering with, or using this App, you agree to this Privacy Policy.
This policy may change from time-to-time (see “CHANGES TO OUR PRIVACY POLICY”). Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. All inquiries regarding this Privacy Policy may be submitted by email to [email protected]. This policy describes:
• The types of information we may collect or that you may provide when you download, install, access, create a user account with, or use the App; and
• Our practices for collecting, using, maintaining, protecting, disclosing, and deleting that information.
This policy applies only to information we collect within the App, on our website, and in email, text, and other electronic communications sent using or in connection with this App.

This App carries an IARC Rating of North America Mature 17+ and is intended for adult United States residents. We do not knowingly permit use of the App by, or collect personal information from, minors. If we learn we have collected or received personal information from a minor without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor, please contact us at [email protected].

When you interact with us through this App, we collect information about you. This information is collected either directly from you when you provide it to us, or automatically when you use the App.

When you download, register with, or use this App, we may ask you provide information:
• By which you may be personally identified, including contact information such as your name, address, email address, and telephone number, and updates to your contact information (“personal information”); or
• That is about you but individually does not identify you, including your birthdate, personal demographics such as your age, gender, and location, and personal preferences for products, services and vendors (especially your favorite Dispensaries); or
• That you create and choose to upload or submit to us as content, such as messages, images, or files you send to us by email or text or within the App (for example, using the in-App chat feature).
You choose to provide this information by responding to our prompts, including: registering to use the App; filling in forms in the App; subscribing to our services; completing and editing your user profile(s); sharing or posting material; submitting search queries; using the in-App chat feature; and, communicating with us via text or email. We may also ask you for information when you enter a contest or promotion sponsored by us, when you complete optional surveys, and when you report a problem with the App. Finally, we keep records and copies of your correspondence (including email addresses and phone numbers) if you contact us or allow us to contact you.

When you download, access and use the App, it may use technology to automatically collect:
• Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including your activity on the App, App crash logs, App performance analytics, and other communication data and the resources that you access and use on or through the App. This includes the unique identifier generated to identify you when you use the in-App chat feature.
• Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, operating system, App set ID, and mobile analytics and advertising identifier.
• Location Information. If you use this App on an Apple/iOS device, this App collects real-time information about the location of your device.
We do not collect personal information automatically, but we may tie automatically collected information to personal information that we collect from you, such as by associating the automatically collected information with your user account.
Your device may prompt you to allow or deny the App access to data and/or to data-capture device components, such as a smartphone camera. Some features of the App may not function properly until you allow access when prompted. If you do not want us to collect any of the above information, do not download the App or delete it from your device. For more information, see “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”.

The technologies we use for automatic information collection may include:
• Mobile cookies. A cookie is a small file placed on your device. It may be possible to refuse to accept cookies by activating the appropriate setting on your device. However, if you select this setting you may be unable to access certain parts of our App.
• Mobile analytics and advertising IDs. These types of text identifiers are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps, including this App, in much the same way that websites access and use cookies.
• Hardware and Software APIs. An application programming interface (API) is a piece of software that access or obtains information from other programs or device components. For example, our App uses an API to request the current coordinates from your device’s GPS unit. In some cases, you must provide authorization before the App can use certain APIs.
The personal information we collect is processed according to the provisions of this Privacy Policy and the laws of the United States, using routing encryption and secure data transmission and storage techniques prescribed by the Apple and Google mobile application marketplaces.

We use information that we collect or that you provide to us, including any personal information, only for the purposes described in this privacy policy or otherwise disclosed to you. Generally with respect to information you provide to us, we use the information to fulfill the purpose for which you provide it. Here are some more specific examples of how we use certain categories of collected information:
Purposes of Use
Categories of Collected Data
Product and Service Delivery. To provide and deliver our Services, including creating accounts on, securing, troubleshooting, improving, and personalizing those Services.
Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data
Business Operations. To operate our business, such as managing and improving our internal operations, securing our systems, and detecting and protecting against fraudulent or illegal activity.
Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data
Product and Service Improvement, Development, and Research. To improve our Services, develop new products or features, and conduct research.
Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data
Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Services.
Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data
Customer Support. To provide customer support and respond to your questions.
Contact information, demographic data, content and files, identifiers and device information
Communications. To send you information about your use of the Services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
Contact information, demographic data, content and files, identifiers and device information
Marketing. To communicate with you about new products, offers, promotions, rewards, contests, upcoming events, and other information about our products.
Contact information, demographic data, content and files, identifiers EXCEPT Google’s App Set ID, and device information.
According to our Terms of Service, by using the App you authorize us to use your information to contact you about our own and third parties’ goods and services that may be of interest to you. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with App content, we may assume that you meet our target criteria for interest level. For more information, see “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”.

We may disclose personal information that you provide:
• To third-party service providers that require it in order to fulfill your requests, enable features of the App, and otherwise perform their necessary functions; cell phone carriers are a good example of this kind of service provider.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Proxima C’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Proxima C LLC about our App users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us, including the App EULA and terms of sale and services, and for billing and collection.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Proxima C, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

In addition, we may disclose aggregated information about our users and information about you that does not specifically identify you or your device to our third-party analytics, app development, and advertising partners in order for those partners to provide services to us.

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.
• Tracking Technologies. You can set your device to refuse all or some cookies or to alert you when cookies are being sent; your device also has settings that allow you to limit tracking with and/or reset the advertising IDs. You can choose whether or not to allow the App to collect information through other tracking technologies when your device prompts you to do so. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.
• Promotion by the Company. If you do not want us to use your contact information to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to [email protected].
• Data Retention and Deletion. We retain data collected in connection with your use of the App for as long as necessary to provide the Services you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations. Personal information will be de-identified before it is aggregated for data analytics. We will stop collecting any data for which you withdraw your consent to collect. You can at any time request that we delete retained data by sending us an email stating your request to [email protected]. Be advised that in some cases, we cannot delete your personal information except by also deleting/deactivating your user account.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. Although we use industry-standard security protocols to protect data, please be aware that no security measures are perfect or impenetrable.

You can review and change your personal information by logging into the App and visiting your account profile page. This includes the ability for you to delete your user account from within the App.
You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
• Your mobile device manufacturer.
• Your mobile service provider.
• Operators of the networks and servers that are used to access or provide the App.

These third parties may use tracking technologies to collect information about our users. This may include information about users’ use of this App and other apps and websites to serve them interest-based (behavioral) advertising. We do not control these third parties’ tracking technologies or how they may be used.
For information about how you can opt out of receiving targeted advertising from many providers, see “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”.

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that information.
Right to Know. You have a right to request that companies provide you with the following information:
• The categories and specific pieces of personal information we have collected about you.
• The categories of sources from which we collect personal information.
• The purposes for collecting, using, or selling personal information.
• The categories of third parties with which we share personal information.
• The categories of personal information we have disclosed about you for a business purpose. Note that the CCPA defines “business purpose” broadly; and because we use service providers for a number of business purposes that require access to our systems that hold personal information (such as supplying cloud data storage, maintaining the security of our systems, and providing customer support), in the past 12 months we have disclosed for a business purpose data from each of the categories of personal information we maintain.
• The categories of personal information we have sold about you (if any), for each category of third parties to which the personal information was sold. Note that the CCPA defines “sell” and “personal information” very broadly, and some of our data sharing described in this Notice may be considered a “sale” under that definition. In particular, we let advertising and analytics providers collect IP addresses, cookie IDs, and mobile IDs through our sites and apps when you use our online services, but do not “sell” any other types of personal information. We provide our “Do Not Sell My Info” disclosures in the Cookies and Similar Technologies section of this Notice.
You may make such a “request to know” by contacting us at [email protected]. Note that we have provided much of this information in this Notice.
Right to Request Deletion. You also have a right to request that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request to delete, contact us at [email protected].
Right to Opt-Out. You have a right to opt-out from future “sales” of personal information. To do so, please visit our “Do Not Sell My Info” page in the Tracking Technologies section of this policy.
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. Finally, you have a right to not be discriminated against for exercising rights set out in the CCPA.
Additionally, California Civil Code Section 1798.83 permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. Please note that businesses are required to respond to one request per California Customer each year and may not be required to respond to requests made by means other than through the designated e-mail address.

The user can delete their account within the Grow Sciences mobile app at any point in time. Deleting their account is reversible if the user proceeds through the create account process once more. To delete a user account: login to the mobile application, tap the menu icon, tap My Account, tap About Me, tap Settings, tap Delete Account.

We may update our privacy policy from time-to-time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page and provide our users with a notice that the privacy policy has been updated.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and/or phone number for you and for periodically visiting this privacy policy to check for any changes.

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Proxima C LLC
7349 Via paseo del Sur
 Scottsdale Az 85258

Or via email:
[email protected]